About
General Questions
Add products to the shopping cart and proceed to checkout.
You won’t be allowed to proceed if your total, including any discounts, is lower than our minimum order limit, which is fixed at $199.
Please follow the payment instructions you will receive from us immediately after placing your order.
The minimum order amount is $199. We ask that you kindly respect this limit. You may be wondering why we have a minimum order policy.
It’s simply that by the time we process an order, package it, and ship the items, we have incurred salary costs, transaction fees, and facility costs (heat, lights, phone, A/C, insurance, etc.).
While we love to accommodate smaller orders with the same degree of enthusiasm and professionalism as we treat all our customers, there comes a point where we need to ensure our survival. For us, that limit is $199.
No, you do NOT have to present us with a prescription to order our products.
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PAYMENT METHODS
Payments made by Bank transfer are usually processed and cleared within 1-2 business days. We will send you a confirmation that your payment has been received via email.
You can also keep track of your payment status via the http://orderstatus.live website.
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SHIPPING
All packages are shipped with maximum discretion to ensure the highest delivery success. Safe and secure packaging is a part of our security policy.
- Our organization’s name, or anything else that might imply the package contains pharmaceuticals, is never used on our shipments.
- Packaging types are changed constantly to achieve maximum delivery success.
- The size of our packages is never larger than what would cause unnecessary suspicion. If the order is too large to fit into one parcel, we will automatically sub-divide it into two or more packages (all for the price of a single shipment handling fee).
We also reuse original cardboard boxes for packing various products that fit inside them. This is because we are an environmentally conscious company, and we also want to increase
You can also keep track of your payment status via the http://orderstatus.live website.
We make use of Australia Post, which is accompanied by a tracking number and the average delivery time is 2-5 business days.
To ensure discreetness, we currently don’t offer expedited post or courier deliveries.
Yes, we issue the delivery tracking codes within 24 hours of shipping.
Yes, we do and can ship to APO/FPO military addresses without any problems.
Our shipping method requires no signature from your side upon delivery.
However, as the delivery will arrive via post, we advise that you don’t leave the parcel unattended after being delivered to your door for too long!
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RETURNS & REFUNDS
Before returning any goods or asking for a refund for whatever reason, you will need to contact us to inform us of your intention and reasons for doing so.
We guarantee the delivery of your order.
In the case of goods arriving in a faulty or damaged condition, we will replace your order. Kindly contact us for further details.
In cases of loss, damage, or delays due to an incorrect delivery address you have given us, we cannot offer to refund your payment.
If you are not completely satisfied with our products, simply return one empty vial or package after use and explain why you are dissatisfied.
You will receive a full refund, including all payments and money transfer commissions you paid (to Bank Transfer/PayID), within 12 days.
Please note that you must ensure that your postbox is safe enough to prevent packages from being lost or stolen.
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PRODUCT GUARANTEE
All our products are of high quality, from certified pharmacies.
Products are 100% original and come directly from the biggest medicine distributors worldwide, which you can feel from the first shot or tablet taken.
Our products are laboratory tested and meet the highest standards of quality and purity.
You are paying for only the best! Contact our customer service team if you have any questions or concerns.